Empresa

Publissoft

Descripción de la Empresa

En Publissoft, somos arquitectos web. El trabajo que hacemos cada día con pasión y disciplina es tender puentes de todo tipo entre nuestros clientes y los suyos en el mundo de Internet. Por eso nuestro equipo tiene una gran experiencia multidisciplinar en tecnologías. Prestamos servicios en 6 países diferentes: Estados Unidos, España, Francia, México, Chile y con nuestra oficina principal en Canadá, cada uno de nuestros servicios se ofrece en 3 idiomas, inglés, español y francés. Nuestro equipo está conformado por profesionales de diferentes nacionalidades con diversidad de conocimientos y habilidades.

Provincia

Panamá

Localidad

Teletrabajo

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

*** Debe ser 100% bilingüe para solicitar esta oportunidad de trabajo (Español / Inglés)

Are you interested in becoming a Project Coordinator - Digital Marketing at Publissoft?

The agency is looking for a web project coordinator to collaborate with the existing project management team and take charge of the management of various accounts of the agency.

Do you meet the following criteria? You are committed to customer satisfaction, proactive and passionate? You want to share your experience and contribute to the optimization of internal organizational processes? You may be the person we are looking for!

The agency is looking for a professional to perform the following tasks


RESPONSIBILITIES:
- Be the main point of contact with the client and the sales consultants: listen to their requests and issues, identify their context and needs, and participate in the development of customized solutions;

- Be the guarantor of customer satisfaction at each stage of the project: ensure the delivery of solutions that meet the customer's objectives and the established performance indicators;

- In collaboration with the sales team and then during the execution of the project, establish and ensure compliance with deadlines and budgets;

- Guarantee the quality of the various deliverables by ensuring and coordinating the necessary tests and quality controls;

- Coordinate, with the project managers, the distribution of work among the various professionals of the agency, ensure their mobilization and monitor the progress of projects;

- Manage and follow the client's billing process;

- Be a force of proposals and initiatives regarding the respect and use of internal processes;

- Guide, support and supervise the sales team in the production of bids;

- Act as a resource person regarding organizational issues within the agency.


DESIRED PROFILES:
- Leadership and ability to work with multidisciplinary teams

- Good ability to manage multiple projects simultaneously and excellent priority management;

- Excellent organizational skills, combined with a high level of rigor in the handling of projects and internal processes;

- Very good analytical skills, allowing to understand the projects with a strategic vision that allows to guide the work of the different professionals of the agency;

- Ability to provide impeccable customer service: oral fluency, responsiveness and customer-centric marketing approach;

- Proactive, with a positive and solution-oriented mindset;

- Social and open-minded: written and oral interpersonal skills, ability to communicate effectively with clients and potential suppliers as well as with the agency's professionals.


QUALIFICATIONS:
- Bachelor's or Master's degree in communications, marketing, or a similar field;

- Similar experience (preferably in an agency setting);

- Experience in project/campaign management;

- Experience in web project management and QA;

- Bilingualism (English / Spanish, written and oral) is mandatory for this position.


WHY WORK AT PUBLISSOFT?
- Position of responsibility

- Young and dynamic team

- 100% remote work

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Excelente

Mínima Experiencia Laboral Requerida

2 años

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